Adopting MLR or medical information review software comes with a bad reputation. You may stress at the thought of implementation, expecting a months-long process, a steep learning curve for the software, and plain frustration.
With Pepper Flow, you can forget all of those old ideas about software implementation. Unlike other MLR and medical information review solutions, our adoption process is easy, fast, and simple. Here are five common adoption myths busted by Pepper Flow.
Myth 1: I don’t have time to implement new MLR or medical information review software
When you think about implementing new software, you may imagine endless admin screens, months of back-and-forth with a support team, and an encyclopedia-sized knowledge base to sift through.
Not with a Pepper Flow implementation. We take on the bulk of implementation work, starting with a configuration session to learn how your company conducts MLR or medical affairs review. Then, we take what we’ve learned and configure Pepper Flow to align with your ideal process and SOPs.
On average, implementations take about 6 weeks. However, depending on the size of your organization, implementations can take as little as one week. In addition, the time investment from your team is minimal; essential team members (system owner, IT specialist, MLR team representatives) invest about three hours per week.
Myth 2: My company doesn’t have validation resources
Software validation can be a frustrating process. Fortunately, Pepper Flow is pre-validated, so you don’t need to go through the trouble of an internal validation process or working with an expensive third-party vendor.
If your company has their own validation requirements to fulfill, we provide easy-to-follow validation documentation to make the process smoother.
Myth 3: My team will find it difficult to adopt the system
If you’re familiar with complicated systems, you may think the learning curve for software is too steep to take on, especially for a large team.
With Pepper Flow, adoption is fast and easy. We keep the interface simple and conduct user testing to make sure we’re on the right track when making changes. The result? Users are up and running after one training session. In fact, we hear Pepper Flow success stories time and again: